If you're experiencing a black screen while still hearing audio, this issue may be related to Digital Rights Management (DRM) restrictions set by your device manufacturer. DRM ensures the content you're streaming is protected, but in some cases, it may cause playback issues on specific devices.

Workaround:
To resolve this, we recommend updating your operating system (OS) version. Alternatively, you may view the affected episode(s) on another device, such as a laptop.

If the problem persists across multiple devices, please contact our support team for further assistance.