Please note: if you signed up to the service using the beIN Connect App then you will need to cancel the subscription through iTunes. There is a guide available here
To cancel your recurring credit card subscription, please follow the steps below:
- Go to our website: https://connect-au.beinsports.com - (use a Web Browser and not the beIN Application)
- Log in to your account
- Click on the icon located on the right side of your ‘Account Name’ on the top right corner of the screen
- Select ‘SUBSCRIPTION’ from the drop-down menu
- Click the ‘CANCEL SUBSCRIPTION’ button
- A pop-up box will appear, asking you to confirm you wish to cancel your selection
- Click the ‘CONFIRM’ button to continue with canceling your subscription, or ‘CANCEL’ if you wish to continue using our service
- Once you have canceled, you will be able to continue using our service until the end of your current billing cycle.
After completing the steps above, you should receive a cancellation confirmation via email within a few minutes.